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Regularly Check your Credit Report (CCRIS)

credit bureau credit report

Bank Negara Malaysia promotes prudent credit policies and professionalism among the financial institutions, including the adoption of best business practices in credit risk management. One way of doing this is by providing CCRIS to the participating financial institutions so that they can make faster and better-informed lending decisions.

Any individual may request to access his own credit information from the Credit Bureau. The credit report containing the individual’s credit information can be obtained from Bank Negara Malaysia. The request for the credit report can only be made by the individual. In the case of a business entity or a deceased person, such request can be made by a person authorised by the entity (for businesses) or by the court (deceased).

You may obtain the credit report from Customer Service Centre, Laman Informasi Nasihat dan Khidmat BNM (LINK) of Bank Negara Malaysia, Head Office or Bank Negara Malaysia Regional Offices/Branch.

Bank Negara Malaysia
BNMLINK
Tingkat Bawah, Blok D
Bank Negara Malaysia
Jalan Dato’ Onn
50480 Kuala Lumpur
General Line: +603-26988044
Working Days
Monday to Friday (except public holidays)
Operating Hours
09:00 a.m. – 05:00 p.m.

Bank Negara Malaysia
Pejabat Wilayah Pulau Pinang
No. 27, Lebuh Light
10200 Pulau Pinang
General Line: +604-2587588
Working Days
Monday to Friday (except public holidays)
Operating Hours
09:00 a.m. – 05:00 p.m.

Bank Negara Malaysia
Pejabat Wilayah Johor Bahru
Jalan Bukit Timbalan
80000 Johor Bahru
Johor
General Line: +607-2257888
Working Days
Monday to Friday (except public holidays)
Operating Hours
09:00 a.m. – 05:00 p.m.

Bank Negara Malaysia
Pejabat Wilayah Kota Kinabalu
Jalan Lapan Belas
88000 Kota Kinabalu
Sabah
General Line: +6088-522310
Working Days
Monday to Friday (except public holidays)
Operating Hours
09:00 a.m. – 05:00 p.m.

Bank Negara Malaysia
Pejabat Wilayah Kuching
Jalan Satok
93000 Kuching
Sarawak
General Line: +6082-252311
Working Days
Monday to Friday (except public holidays)
Operating Hours
09:00 a.m. – 05:00 p.m.

Bank Negara Malaysia
Cawangan Kuala Terengganu
Jalan Sultan Mohamad
21100 Kuala Terengganu
Terengganu
General Line: +609-6220571
Working Days
Sunday to Thursday (except for public holidays)
Operating Hours
09:00 a.m. – 01:00 p.m.
02:00 p.m. – 05:00 p.m.

If public is requesting credit report personally at BNM LINK, Head Office or Bank Negara Malaysia Regional Offices/Branch, please bring along Malaysian “MyKad” and any other supporting documents that can verify your identity such as your driving licence or passport. The credit report will be given to you during the visit.

If you are requesting credit report via correspondences, public may apply for the credit report by completing and sending us the following:

-Credit Report Request Form (CRR);
-Loan Declaration Form;
-A clear photocopy of your MyKad (both sides); and
Any combination of two other documents (with your name and address stated clearly on each copy) from the following:

-Water bill;
-Electricity bill;
-Telephone bill;
-Bank account statement;
-Credit card statement; or
-EPF statement.

The Credit Report Request Form and Loan Declaration Form are available from the website: creditbureau.bnm.gov.my.

OR
Please mail, fax or email the duly completed forms and supporting documents to BNMTELELINK, Bank Negara Malaysia at:

BNM TELELINK
Jabatan LINK dan Pejabat Wilayah
Tingkat Bawah, Blok D
Bank Negara Malaysia
Jalan Dato’ Onn
50480 Kuala Lumpur
Fax No: +603 2174 1515
Email: bnmtelelink@bnm.gov.my

Please note that if you come personally to LINK and branches to obtain the credit report, you will get the report instantly. However, it may take between 2 to 4 weeks to process your request for credit report via mail/fax as the report will be sent to the nearest financial institutions to applicant home address for your collection.

More info, please visit credit bureau website at http://creditbureau.bnm.gov.my/ or contact BNMTELELINK at 1-300-88-5465.


(image: Credit bureau logo and re-designed)

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